7. eGovernment

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Percentage of businesses using the internet for eGovernment. Source: CSO Information Society and Communications reports 2004-2007

Businesses have taken a real shine to eGovernment services. The number using the Internet for full electronic case handling increased significantly between 2006 and 2007.

As many as 59% of businesses said that they used the Internet for full electronic handling with a public authority, compared with 46% the previous year. Form-filling is among the most popular online activities, with 82% of businesses obtaining government forms online and 68% returning filled-in forms online.

And, despite the efforts of eTenders, the number of businesses using the Internet to submit proposals by electronic tender remained static at just 21% between 2006 and 2007.

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