4. Businesses and the Internet

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Irish businesses want the Internet on the move. More than half of large corporates now use mobile broadband devices, according to ComReg’s latest business information and communications technology (ICT) survey.

Adoption of mobile broadband – using the 3G standard HSDPA – stands at 55% among corporates, and 16% for SMEs

Among other highlights of the survey:

• 89% of Irish businesses have internet access, of which 82% have broadband while 12% still use narrowband

• 40% of corporates and 9% of SMEs now use Voice over Internet Protocol (VoIP) services, up from 29% and 5% respectively in the second half of 2006

• Skype is the top choice of SMEs – it’s used by 67% of those using VoIP

• 28% of businesses made a complaint to their fixed line service provider in the previous 12 months

Back to the contents of State of the Net issue 9